Privacy policy

Last updated: April 26, 2026

At Ever Elite Paws, we are committed to protecting the privacy of our customers and their furry companions. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.

Personal Information We Collect

To provide you with a premium shopping experience, we collect the following:

  • Contact Details: Your name, shipping address, billing address, and email so we can get your pet’s gear to you.

  • Transaction Information: Details about the premium products you view, add to your cart, or purchase.

  • Pet Information: We may collect information about your pet’s breed, size, or age (if provided) to help recommend the best-fitting products.

  • Device & Usage Information: Automatically collected data such as your IP address and browser type via cookies to ensure our website performs perfectly on your device.

How We Use Your Information

We use your data to:

  • Fulfill Your Orders: Processing payments and arranging for fast, free shipping from our US-based warehouses.

  • Communication: Sending order confirmations, shipping updates, and responding to your support inquiries at support@everelitepaws.com.

  • Personalization: Recommending the right sizes and styles for your specific pet.

  • Security: Detecting and preventing fraudulent transactions to keep your shopping experience safe.

How We Disclose Personal Information

We do not sell your personal data. We only share it with trusted partners necessary to run our business:

  • Shopify: Our platform provider that secures your data and processes your transactions.

  • Fulfillment Partners: We share your shipping details with our trusted US-based fulfillment centers solely to deliver your orders.

  • Payment Processors: Your payment is handled securely by Shopify Payments or PayPal. We never see or store your full credit card numbers.

Your Rights & Choices (US Customers)

Depending on your state of residence, you have the right to:

  • Access/Know: Request a copy of the data we hold about you.

  • Delete: Request that we erase your personal information.

  • Opt-Out: Direct us not to use your data for targeted advertising.

Security & Retention

We use industry-standard security measures provided by Shopify to protect your information. We retain your data only as long as necessary to fulfill your orders and comply with legal obligations. Because we value your privacy, we recommend never sending sensitive payment info via unencrypted email.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect data from children.

Contact Us

For more information about our privacy practices, or if you would like to exercise your rights, please contact our support team at:Email: support@everelitepaws.com