Terms of service

OVERVIEW

Welcome to Ever Elite Paws! The terms "we", "us" and "our" refer to Ever Elite Paws. We operate this store and website to provide you, the customer, with a curated shopping experience for your pets. Our store is powered by Shopify, which enables us to provide these Services to you.

By visiting our site or purchasing from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence. You are responsible for maintaining the security of your account and all activity that happens under your credentials.

SECTION 2 - OUR PRODUCTS & PET SAFETY

We make every effort to display our pet gear accurately. However, colors and textures may vary slightly depending on your device settings.

  • Safety Disclaimer: While we curate high-quality products from trusted US warehouses, pet safety is the sole responsibility of the owner. Please inspect all toys, apparel, and accessories before use. Ever Elite Paws is not liable for any injury or damage resulting from a pet's interaction with our products.

  • We reserve the right to limit quantities or discontinue any product at any time.

SECTION 3 - ORDERS & SHIPPING

When you place an order, you are making an offer to purchase.

  • Cancellations: Because we process orders quickly through our US fulfilment centers, we may be unable to accommodate cancellation requests once an order is accepted.

  • Returns: Purchases are subject to return or exchange solely in accordance with our Refund Policy.

  • Shipping: We are not liable for delays caused by carriers or events outside our control. Once the carrier receives the product, the risk of loss passes to you.

SECTION 4 - PRICES AND BILLING

Prices and promotions are subject to change without notice. You agree to provide current and accurate purchase information. You represent that you are authorised to use your chosen payment method and that all charges will be honoured by your card company.

SECTION 5 - INTELLECTUAL PROPERTY

Our brand, logos, text, and images are owned by Ever Elite Paws and protected by US and international law. You may use our site for personal, non-commercial use only.

SECTION 6 - THIRD-PARTY LINKS & TOOLS

We may provide access to third-party tools (like order trackers) which we do not control. Use of these tools is at your own risk. We are not liable for any harm related to third-party websites or services.

SECTION 7 - PROHIBITED USES

You may not use our Services for any unlawful purpose, to infringe on intellectual property, or to transmit malicious code. We reserve the right to terminate your access if you violate these prohibitions, including the unauthorised use of AI scraping tools or "Agents."

SECTION 8 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, EVER ELITE PAWS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH US. OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT PAID FOR THE PRODUCT IN QUESTION.

SECTION 9 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States. You consent to the jurisdiction of the courts located where Ever Elite Paws is headquartered.

SECTION 10 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: Email: support@everelitepaws.com